Check-in before 2 p.m.
For guests arriving before the official check-in time (which is 2 p.m.), you are welcome to leave your luggage with us anytime after 10 a.m., register, and start your day of sight-seeing or just relax in the gardens. If your rooms happen to be ready at that hour we of course would let you take your rooms then. We are not set up to receive guests arriving before 10 a.m. unless they have booked their room the night before so that they can take their rooms whenever they arrive.
If you would like to take your rooms at any hour and arrive before 10 a.m. you must reserve the night before.
If your room is available the night before when you make your reservation, you are welcome to reserve the night before your arrival date so your rooms are ready for you to take at any hour that you would like to arrive. So if you would like to arrive before 10:00 a.m. please reserve the night before, and let us know that you will be reserving the night before because of an early arrival, so that someone will be there to receive you. Please also let us know your arrival time. It will take you at least 30 minutes to go through customs and 20 minutes cab time to reach Casa de las Flores. So if your plane lands at 5:30 a.m. it is unlikely you will get here before 6:30 a.m.
Check out time is at 11 a.m. for guests the following day. So if you have a red eye flight and would like to take your rooms as soon as you arrive at any hour, you may reserve the night before if available, otherwise your rooms will not be ready until 2 p.m.
The mornings are a busy time of day for us with breakfast to prepare and serve, accounts to settle, taxis to call and advice and directions to give as well as many other chores at the start of the day. Thus we request guests that would like to arrive before 10 a.m. to reserve the night before so they have a place to go rest and relax. This way the public area of Casa de las Flores is free for departing guests' breakfasts, and the staff can dedicate themselves to the chores at the start of day. If you would prefer not to reserve the night before, you are welcome to arrive after 10 a.m. and check in.
If your flight arrives very early in the morning and you do not wish to reserve a room the night before for your early arrival, you may wait in the airport. Upstairs in the international airport is a restaurant called "Wings" and I have been told it opens at 5:30 a.m. You can enjoy breakfast or a cup of coffee while you wait to arrive at Casa de las Flores. It takes about half an hour to get from the airport to us so leaving the airport at 9:30 a.m. will get you to Casa de las Flores by 10:00 a.m.
Please excuse me in advance: the morning is a very busy time of the day so even when arriving at 10 a.m. we may be still a bit rushed while everybody is up and present and breakfast has been served. We will make up for it later in the day when things calm down. We are also sorry that we cannot receive guests in the morning unless you reserve the night before and have a place to retreat to out of harms way. Otherwise the common area looks more like a refugee camp, and time and space for guests departing is limited. And I can tell you from experience that guests arriving early are thankful that they reserved the night before and can get a few hours rest before they start their day